Privacy Policy

Last updated: May 19, 2025

At GoPaperless, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our eBook platform.

1. Information We Collect

We gather information to provide and improve our services:

• Personal Data: Name, email address, phone number when you register or contact us.
• Account Data: Username, password (securely hashed), purchase history, downloads.
• Usage Data: Pages visited, search queries, device type, IP address, browser.
• Cookies & Tracking: We use cookies to remember your preferences and analyze site traffic.

2. How We Use Your Information

• To create and manage your account.
• To process purchases, send confirmations, and deliver eBooks.
• To improve our platform: testing features, diagnostics, and performance monitoring.
• To communicate updates, offers, and important notices (you can opt out anytime).
• To enforce our Terms & Conditions and legal obligations.

3. Sharing & Disclosure

We do not sell your personal data. We may share it with:

• Service Providers: Payment processors, hosting providers, email services—under strict confidentiality.
• Legal Requests: When required by law or to protect our rights and users’ safety.
• With Your Consent: For specific integrations or third-party services you authorize.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your login session and preferences.
• Analyze site usage via Google Analytics (anonymized).
• Provide targeted marketing if you opt in.

You can disable cookies in your browser settings, but some features may not work.

5. Data Security

We implement industry-standard measures (SSL encryption, firewalls, secure servers) to protect your data. However, no system is 100% secure—please use strong, unique passwords.

6. Your Rights

You can:

• Access or update your personal data in My Account.
• Request deletion of your account via support@gopaperless.in.
• Opt out of marketing emails by clicking “unsubscribe” in any email.

7. Children’s Privacy

Our services are intended for users 13+. We do not knowingly collect data from children under 13. If we learn we have, we will promptly delete it.

8. Changes to This Policy

We may update this page. We’ll notify you via email or a prominent site notice. The “Last updated” date will change accordingly.

9. Contact Us

If you have questions or requests, please reach out at:
Email: support@gopaperless.in
Phone: +91 75011 46765 (Mon–Fri, 9am–6pm IST)